frequently asked questions / faq

Here is our frequently asked questions resource for common questions about our gym and services. We hope you find what you’re looking for, but if not please send us an email or call (775) 339-1974 or text (530) 314-9278. Thank you.

OFFICE HOURS

ADDRESS

276 Kingsbury Grade
Suite #106/107
Stateline, Nevada 89449

PHONE

(775) 339-1974

TEXT

(530) 314-9278

How do I take a free class ?

If you’d like to try one of our group classes, we’re happy to offer you a complimentary session. Please register online using the link below, we will contact you if not, please contact us by phone, text (530) 314-9278, or email. We’ll make sure you have access to our facility for your class.

Do I need to create an account ?

Yes. Your account stores your waiver documents and contact information, lets you purchase memberships, book classes, and buy items like hoodies and t-shirts. It also adds your email to our newsletter.

Do you charge an enrollment fee for gym membership?

Yes, we charge a one time only enrollment fee of $25, which includes your keyfob.

do you offer personal training ?

Yes, we offer Personal Training and Small Group Training. To get started, please fill out our intake form or give us a call during office hours.

How do I take a class at Club 100 ?

You can purchase Drop-in Classes on our website and app, then book the classes you want to take on the app.

Do you have parking ?

Yes, we have parking directly outside suites #106 and #107, as well as additional spots around the perimeter of our main lot.

How do I cancel my account?

Please call, text (530) 314-9278 or email to cancel your membership. Cancellations must be made at least 7 days prior to your billing renewal date.

where do i get the app ?

You can download the Tahoe Club 100 – Mind Body app from Google Play for Android or the iTunes Store for iOS.

Once installed, you can use the app to book and cancel classes, manage your account, and purchase merchandise.

Do you have bottled water ?

No, we don’t offer bottled water, but we provide both purified and ionized water. Purified water is available from our stainless Berkey dispensers, and ionized water is in the pantry, connected to the faucet. Stay hydrated!

How far in advance can I book a class ?

You can book a Class on the app up to one month in advance.

Can I bring my kid(s)?

Children under 15 years of age may use the facility only during an announced Club 100 sponsored children’s activity. Otherwise, children are not allowed in the Training Center.

What if I am the last person in the gym ?

Please turn out the lights but leave the lights above the bistro table on and dimmed. There are dimmers on some of our light switch plates, ceiling fans in main gym have a lever to control the speed.

Where are the lights located ?

There are 3 light panels in the main gym, #107; 1. On left under the punching bag near entry way. 2. Above bistro table in rear 3. Kitchen. Plus both bathrooms have their own light switch.

Spin Room; Top of the stairs to the left has the main light switch. The panel above the trainers spin bike controls the fans, and more ambient blue and white lights.

Lights and a dimmer for the overhead lights.

HPL; the front and back doors have light switches with dimmers.

How do I use the lockers ?

We have day use lockers. Open up any locker and if it is empty it is yours to use for the duration of your workout for the day. If you like, put in a code for extra security.

Turn the lever parallel.

When you are ready to take your belongings, re-nter your code and turn the lever horizontally.

What happens if I lose my key ?

Please stop in at the front desk, we can reissue you a new key. There is a $20. charge applied to your account. If it is more convenient for you, please email, text, or give us a call at (775) 339-1974, we can have your key ready at the front desk for pick-up.

Do I need to scan my keyfob when I come to the gym ?

Yes, please scan your keyfob on the sensor reader – it is located on the bottom of the window nearest to the right front door. If you use the buddy system to enter, there is an iPad at the front desk that is available for you to check-in. Please check-in each time you come to the gym, either through the keyfob scan at window or the iPad check-in at front desk. Thank you.

What is the wifi password ?

Please call or text (530) 314-9278

What is the name of the bluetooth speakers ?

Main Gym #107 / R-N803-B2DD92

Studio / SPIN ROOM Bluetooth

HPL #106 / Training Grounds Bluetooth

How do I access the HPL ?

Currently the doors in the HPL #106, are open the same hours as our posted office hours. If you would like to access the HPL outside of those hours, please inquire within.