frequently asked questions / faq

Here is our frequently asked questions resource for common questions about our gym and services. We hope you find what you’re looking for, but if not please send us an email or call (775) 339-1974 or text (530) 314-9278. Thank you.

OFFICE HOURS

ADDRESS

276 Kingsbury Grade
Suite #107
HPL #106
Stateline, Nevada 89449

PHONE

(775) 339-1974

TEXT

(530) 314-9278

How do I take my 1st Free Class ?

To take your first free class, create a profile on our website. You’ll be prompted to complete the liability form during setup — that’s the quickest way to get started.
Once your profile is created, call or text (530) 314-9278 with the class you’d like to try. We’ll notify the trainer and make sure you have access to the facility.

How do I register for classes at Tahoe Club 100 ?

You can purchase a Drop-In Class, 3 Class Pack, 5 Class Pack, or 10 Class Pack on our website’s Class page.
If you’d like to combine a gym membership with unlimited classes, explore our Platinum Gym Membership.

After you purchase the class pack that fits your schedule, book your classes through the app.
If you need help booking, call or text (530) 314-9278 and we’ll assist.

do you offer personal training ?

Yes, we offer Personal Training and Small Group Training. To get started, please fill out our intake form or give us a call during office hours.

Do you have free parking ?

Yes. We have a lot of parking directly outside the gym, along with all the additional spaces around the perimeter of the 276 Kingsbury.

How do I cancel my gym or class membership ?

To cancel your gym or class membership, please call or text (530) 314-9278, or email us. We recommend submitting cancellations at least 7 days before your billing renewal date. You can also schedule your cancellation at the front desk.

where do i get the Wodify app ?

You can download the Wodify App from the iTunes Store or Google Play for Android.

Do you have bottled water ?

No, we don’t offer bottled water, but we provide both purified and ionized water. Purified water is available from our stainless Berkey dispensers, and ionized water is in the pantry, connected to the faucet.

How far in advance can I book a class ?

Can I bring my kid(s)?

Children under 15 years of age may use the facility only during an announced Club 100 sponsored children’s activity. Otherwise, children are not allowed in the Training Center.

What if I am the last person in the gym ?

Please turn out the lights but leave the lights above the bistro table on and dimmed. There are dimmers on some of our light switch plates, ceiling fans in main gym have a lever to control the speed.

Where are the lights located ?

Suite #107

Front of the gym near the punching bag.
Above the bistro table in the rear of the gym.
Kitchen area near the trash can.
Bathrooms each have their own light switch.
Spin Room
- Main light switch: top of the stairs on the left
- Control panel above the trainer’s spin bike operates the fans and ambient blue and white lighting
- Overhead lights include a dimmer switch

Suite #106

HPL lights at the front and rear doors each have a dimmer switch.

How do I use the lockers ?

We have day use lockers. Open up any locker and if it is empty it is yours to use for the duration of your workout for the day. If you like, put in a code for extra security.

Turn the lever parallel.

When you are ready to take your belongings, re-nter your code and turn the lever horizontally.

What happens if I lose my key ?

Please stop in at the front desk, we can reissue you a new key. There is a $20. charge applied to your account. If it is more convenient for you, please email, text, or give us a call at (775) 339-1974, we can have your key ready at the front desk for pick-up.

Do I need to scan my keyfob when I come to the gym ?

Yes, please scan your keyfob on the sensor reader – it is located on the bottom of the window nearest to the right front door. If you use the buddy system to enter, there is an iPad at the front desk that is available for you to check-in. Please check-in each time you come to the gym, either through the keyfob scan at window or the iPad check-in at front desk. Thank you.

What is the wifi password ?

Please call or text (530) 314-9278

What is the name of the bluetooth speakers ?

Main Gym #107 / R-N803-B2DD92

Studio / SPIN ROOM Bluetooth

HPL #106 / Training Grounds Bluetooth

How do I access the HPL ?

Currently the doors in the HPL #106, are open the same hours as our posted office hours. If you would like to access the HPL outside of those hours, please inquire within.